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SAP C_C4H520_02 Exam Made Easy: Step-by-Step Preparation Guide

Questions 1

Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

Options:

A.

Data transfer object (DTO)

B.

Object type

C.

Sample chart

D.

Query

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Questions 2

How can a developer update a record in SAP Field Service Management through the API?

Options:

A.

Using a REST-based service

B.

Using an RFC-enabled service

C.

Using an OData service

D.

Using a SOAP-based service

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Questions 3

What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

Options:

A.

Configurable onboarding platform to invite partners

B.

Automatic determination of activity effort and materials consumed

C.

Crowd workers can reschedule assignments within a set time frame

D.

Intelligent scheduling to determine the best qualified technician

E.

Crowd workers can accept or reject assignments within a set time frame

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Questions 4

Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

Options:

A.

Decline

B.

Review

C.

Duplicate

D.

Request change

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Questions 5

Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

Options:

A.

Send as E-Mail

B.

Edit Business Partner

C.

Create Effort

D.

Create Equipment

E.

Add Smartform

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Questions 6

How can you translate a Smartform?

Options:

A.

Select the translation language within the designer.

B.

Export it to XML, translate, and upload.

C.

Download it to Microsoft Word, translate, and then upload.

D.

Maintain the translation of the Smartform in the company settings.

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Questions 7

You want to make an activity available on the service technician's mobile device using the planning board. Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Options:

A.

Click and release the assignment.

B.

Check the availability of the technician.

C.

Drop the activity onto the technician.

D.

Identify a suitable technician by skills.

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Questions 8

How would a field service technician update the service assignment status?

Options:

A.

By opening the service assignments

B.

By setting the relevant workflow step

C.

By navigating to the address on the service assignments

D.

By adding a checklist

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Questions 9

As a technician, you want to record expenses. Which objects can you record expenses against? Note: There are 3 correct answers to this question.

Options:

A.

Equipment

B.

Service call

C.

Activity

D.

Business partner

E.

Purchase order

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Questions 10

How can you set up authorizations in the Administration module in SAP Field Service Management? Note: There are 2 correct answers to this question.

Options:

A.

Assign user groups to permissions.

B.

Assign permissions to user groups.

C.

Assign user groups to users.

D.

Assign users to permissions.

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Exam Code: C_C4H520_02
Exam Name: SAP Certified Application Associate - SAP Field Service Management 2005
Last Update: Sep 16, 2024
Questions: 80

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