Ace the WorldatWork C8 Exam: Ultimate Preparation Guide

Questions 11

When trying to achieve compromise and collaboration to achieve your goals, on which stakeholder(s) should you focus most of your efforts?

Options:

The most senior leader with the highest level of authority

No one person. Identify your stakeholders and work to achieve consensus among the majority.

Influencers and decision-makers who have the respect of employees and are both proponents and opponents of your objectives

Individuals with power in the organization who have the authority to overrule the concerns of opponents

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Questions 12

What best describes the most effective tactic for getting stakeholders’ attention and buy-in?

Options:

Ask them to review or provide feedback, especially on something you have done for them

Talk to the individuals they report to in advance and gain their support so the stakeholders realize upper management already supports your position

Schedule a meeting of all stakeholders and make a strong case that overcomes all of their objections

Explain in precise terms to each stakeholder how your position is the most realistic approach to the issue or concern

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Questions 13

Regarding presentations to executives, which of the following is most accurate?

Options:

Keep them brief

Use multiple media

Include all details related to the issue

Leave backup data out of the presentation so there is time to develop an effective response to unexpected questions

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Questions 14

What question is answered by the organization’s mission statement?

Options:

What direction will we take?

How do we work?

Why are we in business?

How will we achieve our objectives?

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Questions 15

The Delta Company has experienced increased turnover in the past two years. Data from exit interviews indicate that most of those leaving did so for better opportunities and higher compensation. If Delta pays at the highest percentile of the market for their peer group, what data analysis should they do?

Options:

Additional quantitative analysis to determine whether pay rates are truly competitive or existing data are unreliable

Qualitative data collection to talk to key stakeholders and employees and determine whether the exit interviews accurately reflect their concerns

Qualitative data collection in the form of an employee survey with questions about employee satisfaction with pay levels

No additional data analysis is needed. Delta should increase pay rates based on the existing data to decrease turnover.

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Questions 16

What best describes the primary purpose of budgeting?

Options:

Limiting spending to a fixed percentage of organizational revenue

Making choices about spending based on expectations of performance

Increasing profitability of the business annually to maximize shareholder/owner value

Complying with local legislation and maintaining accurate records to prepare financial reports and tax documents

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Questions 17

An organization whose focus is on obtaining capital, marketing products or services, sales growth and cash conservation is most likely to be in what stage of the business lifecycle?

Options:

Start-up

Growth

Mature

Decline

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Questions 18

What choices are most commonly faced by companies in the decline phase of the business lifecycle?

Options:

Whether to improve productivity, obtain new operating capital or generate new sales growth

Whether to reinvest in existing products, create new products or maximize profits with current products as long as possible

Whether to acquire competitors with greater market share or merge with more successful companies

Whether to increase sales, maximize distribution capacity or increase efficiency to meet growing demand

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Questions 19

Which of the following factors has the greatest impact on how aggressive a stance (high vs. low) an organization will take in terms of where it positions itself against the market with its compensation strategy?