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Your Path to Success: How to Pass the AHIP AHM-540 Medical Management Exam

Questions 21

For this question, if answer choices (A) through (C) are all correct, select answer choice (D). Otherwise, select the one correct answer choice.

The QAPI (Quality Assessment Performance Improvement Program) is a Centers for Medicaid and Medicare Services (CMS) initiative designed to strengthen health plans’ efforts to protect and improve the health and satisfaction of Medicare beneficiaries. QAPI quality assessment standards apply to

Options:
A.

standard medical-surgical services

B.

mental health and substance abuse services

C.

services offered to Medicare enrollees as optional supplementary benefits

D.

all of the above

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Questions 22

Health plans conduct evaluations on the efficiency and effectiveness of their quality improvement activities. With regard to the effectiveness of quality improvement plans, it is correct to say that

Options:
A.

effectiveness is the relationship between what the organization puts into an improvement plan and what it gets out of the plan

B.

effectiveness is measured by reviewing outcomes to determine the accuracy or appropriateness of the strategy and the adequacy of resources allocated to that strategy

C.

the effectiveness of an action plan is typically measured with a concurrent evaluation

D.

an evaluation of plan effectiveness produces one of two results: the plan either (a) achieved the desired outcomes or (b) did not achieve the desired outcomes and is unlikely to do so under current conditions

Questions 23

To improve members’ abilities to make appropriate care decisions about specific medical problems, some health plans use a form of decision support known as telephone triage programs. The following statements are about telephone triage programs. Select the answer choice containing the correct statement.

Options:
A.

The primary role of telephone triage clinical staff is to diagnose the caller’s condition and give medical advice.

B.

Quality management (QM) for telephone triage programs typically focuses on the clinical information provided rather than on the quality of service.

C.

Currently, none of the major accrediting agencies offers an accreditation program specifically for telephone triage programs.

D.

A telephone triage program may also include a self-care component.

Questions 24

Michelle Durden, who is enrolled in a dental health maintenance organizations (DHMO) offered by her employer, is due for a routine dental examination. If the plan is typical of most DHMOs, then Ms. Durden

Options:
A.

must pay the entire cost of the examination

B.

must obtain a referral to a dentist from her primary care provider (PCP)

C.

can schedule the examination without preauthorization of payment by the DHMO

D.

can schedule an unlimited number of examinations and cleanings per year

Questions 25

Economically, health plans cannot provide coverage for every drug available from every manufacturer. As a result, purchaser contracts often include provisions specifying that certain drugs or drug types will not be covered. These provisions are referred to as

Options:
A.

limitations

B.

exceptions

C.

exclusions

D.

drug edits

Questions 26

The paragraph below contains two pairs of terms or phrases enclosed in parentheses. Determine which term or phrase in each pair correctly completes the paragraph. Then select the answer choice containing the two terms or phrases that you have selected.

The process for collecting and analyzing data differs for quality assessment (QA) and quality improvement (QI). For QA, data collection focuses on (objective / both objective and subjective) data, and data analysis identifies the (degree / cause) of variance.

Options:
A.

objective / degree

B.

objective / cause

C.

both objective and subjective / degree

D.

both objective and subjective / cause

Questions 27

The Noble Health Plan conducted a cost/benefit analysis of the following four prescription drugs:

Benefit Cost

Drug A $525 $350

Drug B $450 $250

Drug C $400 $200

Drug D $350 $100

According to this analysis, the drug that represents the most efficient use of resources is

Options:
A.

Drug A

B.

Drug B

C.

Drug C

D.

Drug D

Questions 28

In most health plans, the formulary system is developed and managed by a P&T committee. The P&T committee is responsible for

Options:
A.

evaluating and selecting drugs for inclusion in the formulary

B.

overseeing the manufacture, distribution, and marketing of prescription drugs

C.

certifying the medical necessity of expensive, potentially toxic, or nonformulary drugs

D.

all of the above

Questions 29

The paragraph below contains two pairs of terms or phrases enclosed in parentheses. Select the term or phrase in each pair that correctly completes the paragraph. Then select the answer choice containing the two terms or phrases you have chosen.

TRICARE enrollees have the right to challenge authorization and coverage decisions. Such challenges are referred to as (appeals / grievances) and are typically handled by the (TRICARE contractor / Area Field Office).

Options:
A.

appeals / TRICARE contractor

B.

appeals / Area Field Office

C.

grievances / TRICARE contractor

D.

grievances / Area Field Office

Questions 30

Determine whether the following statement is true or false:

Immunization programs are a direct means of reducing health plan members’ needs for healthcare services and are typically cost-effective.

Options:
A.

True

B.

False

Exam Code: AHM-540
Certification Provider: AHIP
Exam Name: Medical Management
Last Update: Jan 19, 2025
Questions: 163

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