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Your Path to Success: How to Pass the ECCouncil 312-75 Certified EC-Council Instructor (CEI) Exam

Questions 1

Tell students what to observe during the demonastration2. Describe each step and then demonstrate it3. Explain tasks students will have to perform4. Gide students as they practice the taskWhat is the correct order to perform the above steps when teaching a manipulative skill?

3, 1, 2, 4

1, 2, 3, 4

1, 3, 2, 4

3, 2, 4, 1

Options:

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Questions 2

Select below three ways an Instructor can create an appropriate level of learner comfort. (Select three)

Options:

A.

Students that make errors ate given positive feedback.

B.

Students who participate less receive mote questions and feedback.

C.

Student's personal risk is minimized.

D.

Students, who participate more, receive more questions and feedback.

E.

Student's are given games to supporting learning objectives.

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Questions 3

Content Credibility is best accomplished by which of the following?

Options:

A.

Feedback regarding the instructor performance is invited and positively accepted.

B.

Learner's questions are answered thoroughly, confidently, and accurately.

C.

Modeling group norms of behavior.

D.

Respect a given equally to all learners.

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Questions 4

Joe is a student who often asks questions that are NOT directly related to the topic. It is beginning to annoy you and the other students, what is the proper way to handle the above situation?

Options:

A.

Criticize Joe in front of the class.

B.

Answer Joe's question immediately after he asks it.

C.

Offer to discuss Joe's questions with him after class.

D.

Privately criticize Joe for asking unrelated questions.

E.

Ignore Joe's questions.

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Questions 5

Which of the following ate defined as Instructor Competencies according to Ibstpi standards?

Options:

A.

Demonstrate effective question and skills and techniques

B.

Demonstrate effective communication skills

C.

Establish and maintain instructor credibility

D.

Analyze course material and learner information

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Questions 6

Which one of the following statements is TRUE about kinesthetic learners?

Options:

A.

They benefit most from reading the information.

B.

They benefit from having information diagrammed.

C.

They react well to scenarios and stories.

D.

They are hands-on learners.

E.

They prefer lectures versus hands-on experience.

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Questions 7

You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

Options:

A.

Contact your training manager and ask him/her to write a memo to the students as an apology.

B.

Move forward and ignore the issue.

C.

Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.

D.

Laugh and look at the students in their eyes for approval.

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Questions 8

Sheryl often uses incorrect grammar in her questions and answers.

Referring to the above scenario, how do you tactfully indicate the correct grammar usage?

Options:

A.

Restate her question or answer in correct grammar.

B.

Only answer questions and acknowledge her answers

C.

Interrupt her questions or answers so it does NOT aggravate other students.

D.

Privately criticize her grammar on the next break.

E.

Privately criticize her grammar on the next break and tell her if it does NOT improve, you will be critical of her grammar in front of the class.

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Questions 9

Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.

Which one of the Mowing presentation techniques is correct to use m the above situation?

Options:

A.

Role play in which the student plays the help desk technician

B.

Role play in which the instructor plays the help desk technician

C.

A lecture presented on the basic principles of customer relations

D.

Reading assignments on the subject of customer relations

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Questions 10

On the first day of a one week E-Commerce Architect course, an instructor notices the heat in the increased to distracting levels throughout the afternoon session. What action should the instructor take?

Options:

A.

Discuss the inadequacy with the manager, seeking a more suitable classroom.

B.

Apologize to the class for the inconvenience and continue with the session.

C.

Bring in a fan the next day.

D.

Cancel the course until suitable conditions can be met.

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