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Free CompTIA 220-1202 Practice Exam with Questions & Answers | Set: 4

Questions 31

An employee is trying to connect their company laptop to airport Wi-Fi. A pop-up with the airport logo appeared and was closed quickly. The internet does not work. What should a help desk technician suggest?

Options:
A.

Look for a wall socket with RJ45 and try to connect

B.

Contact the airport IT department

C.

Tell the employee that company policy prohibits connection to public Wi-Fi

D.

Reconnect to the network and read the pop-up carefully

CompTIA 220-1202 Premium Access
Questions 32

As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:

>All phishing attempts must be reported.

>Future spam emails to users must be prevented.

INSTRUCTIONS

Review each email and perform the following within the email:

>Classify the emails

>Identify suspicious items, if applicable, in each email

>Select the appropriate resolution

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

220-1202 Question 32

220-1202 Question 32

220-1202 Question 32

220-1202 Question 32

220-1202 Question 32

220-1202 Question 32

Options:
Questions 33

A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost. Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?

Options:
A.

Encryption

B.

Remote wipe

C.

Geofencing

D.

Facial recognition

Questions 34

A customer’s laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

Options:
A.

The technician should provide the customer with the appropriate SLA

B.

The technician should inform the customer about replacement options for an increased cost

C.

The technician should project confidence and maintain a positive attitude

D.

The technician should be dressed in appropriate business casual attire

Questions 35

Which of the following is used to detect and record access to restricted areas?

Options:
A.

Bollards

B.

Video surveillance

C.

Badge readers

D.

Fence

Questions 36

A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should be used?

Options:
A.

Group Policy

B.

Firewall

C.

Microsoft Management Console

D.

MSConfig

Questions 37

A user is unable to upload files to the corporate servers from their mobile phone when outside the office, but uploading files works without issue in the office. The user saw an error notification but dismissed it. Which of the following should a technician do to determine the root cause?

Options:
A.

Check the data usage limit

B.

Enable airplane mode

C.

Verify the last device reboot

D.

Enable Bluetooth connectivity

Questions 38

A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?

Options:
A.

ISO

B.

Secure

C.

USB

D.

PXE

Questions 39

An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide?

Options:
A.

Knowledge base article

B.

Non-disclosure agreement

C.

Incident report

D.

Standard operating procedure

Questions 40

What is found in an MSDS (Material Safety Data Sheet) for a battery backup?

Options:
A.

Installation instructions

B.

Emergency procedures

C.

Configuration steps

D.

Voltage