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Free CompTIA 220-1202 Practice Exam with Questions & Answers | Set: 2

Questions 11

A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:

Battery charge: 25%

Battery health: 90%

Hotspot: On

Mobile reception: |||

Roaming: Off

Used space: 63.76GB/64GB

Which of the following is the cause of the issue?

Options:
A.

The device is running out of free space

B.

The battery health is low

C.

The phone is not sufficiently charged

D.

The hotspot is degrading the performance

E.

Too many applications are open

CompTIA 220-1202 Premium Access
Questions 12

The battery on a user’s smartphone discharges quickly during travel. The phone was replaced two weeks ago. What should the technician do first?

Options:
A.

Replace the battery with a higher capacity option

B.

Provide an external battery

C.

Ensure the charging port is working

D.

Look for applications that are reporting the highest utilization

Questions 13

An organization is experiencing an increased number of issues. A technician notices applications that are not installed by default. Users are reporting an increased number of system prompts for software licensing. Which of the following would the security team most likely do to remediate the root cause?

Options:
A.

Deploy an internal PKI to filter encrypted web traffic.

B.

Remove users from the local admin group.

C.

Implement stronger controls to block suspicious websites.

D.

Enable stricter UAC settings on Windows.

Questions 14

A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?

Options:
A.

Single sign-on

B.

Windows Hello

C.

BitLocker

D.

User Account Control

Questions 15

A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software to remove a detected threat. The user has been clicking the "X" button in the window frame but it always reappears. The pop-up includes an "OK" button to install the update and remove the threat. Which of the following should the user do next?

Options:
A.

Click the "OK" button to install the update

B.

Reinstall the Windows Operating System

C.

Run System File Checker

D.

Verify the current status and settings of protection measures

Questions 16

After using a third-party disk optimization software package, a technician restarts a laptop and receives the message "No operating system found." The technician verifies that the BIOS properly recognizes the SSD. Which of the following should the technician do next?

Options:
A.

Update BitLocker settings in the BIOS

B.

Replace the CMOS battery

C.

Boot from installation media and repair the MBR

D.

Isolate the system from the corporate network

Questions 17

A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

Options:
A.

Restricted log-in times

B.

Secure master password

C.

TPM module

D.

Windows lock screen

Questions 18

Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?

Options:
A.

Restore the phone to factory settings

B.

Restart the phone

C.

Check the phone’s battery state

D.

Uninstall unneeded applications

Questions 19

Which of the following is a protocol that provides AAA for network services?

Options:
A.

RADIUS

B.

Kerberos

C.

TKIP

D.

WPA3

Questions 20

A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. What should the technician do first?

Options:
A.

Implement the change

B.

Approve the change

C.

Document the change

D.

Schedule the change