A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:
Battery charge: 25%
Battery health: 90%
Hotspot: On
Mobile reception: |||
Roaming: Off
Used space: 63.76GB/64GB
Which of the following is the cause of the issue?
The battery on a user’s smartphone discharges quickly during travel. The phone was replaced two weeks ago. What should the technician do first?
An organization is experiencing an increased number of issues. A technician notices applications that are not installed by default. Users are reporting an increased number of system prompts for software licensing. Which of the following would the security team most likely do to remediate the root cause?
A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software to remove a detected threat. The user has been clicking the "X" button in the window frame but it always reappears. The pop-up includes an "OK" button to install the update and remove the threat. Which of the following should the user do next?
After using a third-party disk optimization software package, a technician restarts a laptop and receives the message "No operating system found." The technician verifies that the BIOS properly recognizes the SSD. Which of the following should the technician do next?
A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?
Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
Which of the following is a protocol that provides AAA for network services?
A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. What should the technician do first?
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