Free CompTIA 220-1102 Practice Exam with Questions & Answers

Comprehensive and Detailed In-Depth Explanation:

When a mobile OS is updated, some applications may become incompatible or corrupted due to changes in system files. The best solution is to update the failed software, as the app developer may have released a patch to resolve compatibility issues.

B. Registering the smartphone with an MDM solution – Incorrect. MDM (Mobile Device Management) helps with security policies but does not fix application compatibility issues.

C. Installing a third-party client – Incorrect. Using a different app may work but does not resolve the root cause of the issue.

D. Clearing the cache partition – While clearing the cache can help with performance, it is unlikely to resolve an application not opening due to an OS update.

Comprehensive and Detailed In-Depth Explanation:

To configure an NTP (Network Time Protocol) server, navigate to Time and Language > Date & Time settings in Windows 10.

A. System – Incorrect. This manages system settings but not time synchronization.

B. Update and Security – Incorrect. This controls Windows updates and security settings.

C. Network and Internet – Incorrect. This is for networking settings, not time sync.

In macOS, the "Privacy" settings under "Security & Privacy" are where users can control which applications are allowed to run, including third-party apps. By default, macOS may restrict apps that are not downloaded from the App Store, but in the Privacy settings, users can enable installations from identified developers or even from any source. The other options like "Keychain" manage passwords and certificates, "Accessibility" deals with assistive technologies, and "Spotlight" is the search feature.

The installation of home edition software on computers at a local office most likely violates the EULA. EULA stands for End User License Agreement and is a legal contract that specifies the terms and conditions for using a software product or service. EULA typically covers topics such as license scope, duration and limitations, rights and obligations of the parties, warranties and disclaimers, liability and indemnity clauses, and termination procedures. EULA may also restrict the use of home edition software to personal or non-commercial purposes only, and prohibit the use of home edition software in business or professional settings. Violating EULA may result in legal actions or penalties from the software vendor or developer. PII stands for Personally Identifiable Information and is any information that can be used to identify or locate an individual, such as name, address, phone number, email address, social security number or credit card number. PII is not related to software installation or licensing but to data protection and privacy. DRM stands for Digital Rights Management and is a technology that controls or restricts the access and use of digital content, such as music, movies, books or games. DRM is not related to software installation or licensing but to content distribution and piracy prevention. Open-source agreement is a type of license that allows users to access, modify and distribute the source code of a software product or service freely and openly. Open-source agreement does not restrict the use of software to home edition only but encourages collaboration and innovation among developers and users. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.1

The technician should adjust the firewall settings to resolve the issue of not being able to access an internal site at https://companyintranet.com:8888. The firewall settings control how the firewall filters and allows network traffic based on rules and policies. The firewall settings may be blocking or preventing the access to the internal site by mistake or by default, especially if the site uses a non-standard port number such as 8888. The technician should check and modify the firewall settings to allow the access to the internal site or its port number. Default gateway settings determine how a computer connects to other networks or the internet. Default gateway settings are not likely to cause the issue of not being able to access an internal site if the user can access the public internet. DHCP settings determine how a computer obtains its IP address and other network configuration parameters automatically from a DHCP server. DHCP settings are not likely to cause the issue of not being able to access an internal site if the user can access other network resources. IP address settings determine how a computer identifies itself and communicates with other devices on a network. IP address settings are not likely to cause the issue of not being able to access an internal site if the user can access other network resources. Antivirus settings control how the antivirus software scans and protects the computer from malware and threats. Antivirus settings are less likely to cause the issue of not being able to access an internal site than firewall settings, unless the antivirus software has its own firewall feature that may interfere with the network traffic. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.6

BitLocker is a full-disk encryption feature included with Windows Vista and later. It is designed to protect data by providing encryption for entire volumes. By encrypting the hard drive, BitLocker prevents unauthorized access to the data stored on the drive, securing it in case the laptop is lost or stolen. BitLocker is preferable over options like Windows Backup (which is for data recovery, not encryption), Shadow Copy (used for backup and does not encrypt data), and Trusted Platform Module (TPM, which is a hardware component used alongside BitLocker for securing encryption keys).

To resolve an issue of low storage space on a Windows computer, the best approach is to Run Disk Cleanup (B). Disk Cleanup is a built-in utility that helps users free up space on their hard drives by deleting temporary files, system files, and other unnecessary files that are no longer needed, thereby resolving low storage space issues

Group Policy is a feature in Windows that allows network administrators to manage and configure operating system, application settings, and user settings in an Active Directory environment. It can enforce password policies across the network, including password length requirements, making it the best tool for ensuring compliance with security policies.

Maintaining the chain of custody is important to control evidence and maintain integrity. The chain of custody is a process that documents who handled, accessed, or modified a piece of evidence, when, where, how, and why. The chain of custody ensures that the evidence is preserved, protected, and authenticated throughout the incident response process. Maintaining the chain of custody can help prevent tampering, alteration, or loss of evidence, as well as establish its reliability and validity in legal proceedings. Maintaining an information security policy, properly identifying the issue, and gathering as much information as possible are not reasons why maintaining the chain of custody is important. Maintaining an information security policy is a general practice that defines the rules and guidelines for securing an organization’s information assets and resources. Properly identifying the issue is a step in the incident response process that involves analyzing and classifying the incident based on its severity, impact, and scope. Gathering as much information as possible is a step in the incident response process that involves collecting and documenting relevant data and evidence from various sources, such as logs, alerts, or witnesses. References:

Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 26

Configuring a static IP address for a network printer in a SOHO (Small Office/Home Office) environment ensures that the printer maintains the same IP address over time. This consistency is crucial for networked devices like printers, as computers and other devices rely on this specific address to connect to the printer. If the printer's IP address were to change (as it might with DHCP), devices would no longer be able to communicate with it without reconfiguration.

Static IP: Assigning a static IP address to the printer ensures it always uses the same IP, making it reliably accessible to all computers in the house regardless of network changes or router reboots.

DNS settings (A) are generally not necessary to configure directly on most network printers unless you're dealing with advanced network configurations or using the printer for scanning to email functions. WWAN (C) stands for Wireless Wide Area Network, which is not typically relevant for a standard network printer setup in a home or small office. Metered connection (D) is a Windows feature that helps reduce data usage on a connection, it's not relevant to configuring a printer's network settings.

Windows 10 includes a set of parental controls within the "Family Options" section of the Windows settings. This feature allows parents to manage their children's computing activities, including setting time limits on device use, filtering web content, managing privacy and online safety settings, and viewing activity reports.

Family Options: By enabling and configuring Family Options, the user can set specific times when their children can use the device and access the internet, effectively limiting their overall screen time and internet usage.

Update & Security (B) mainly deals with Windows updates and security features but does not directly provide settings for time management. Ease of Access (C) is focused on accessibility settings and does not include time management options. Network & Internet (D) settings control network connectivity and do not offer parental controls or time limits. Privacy (E) settings manage which applications can access device features and user data but do not include time management options.

A VPN (virtual private network) is a protocol that creates a secure tunnel between two devices over the internet, hiding their IP addresses and encrypting their traffic. DNS (domain name system) is a protocol that translates domain names to IP addresses. IPS (intrusion prevention system) is a device that monitors and blocks malicious network traffic. SSH (secure shell) is a protocol that allows remote access and command execution on another device. Verified References: https://www.comptia.org/blog/what-is-a-vpn https://www.comptia.org/certifications/a

Group Policy is a feature of Windows that allows administrators to centrally manage and apply policies and settings to computers and users on a domain. Group Policy can be used to create user profiles that include home directories and network printers for several new users, as well as other configurations such as security settings, desktop preferences, and software installation. Group Policy can save time and effort for the administrator by applying the same settings to multiple users at once. Access control, authentication application, and folder redirection are not the most efficient ways to create user profiles that include home directories and network printers for several new users.

When a WAP (Wireless Access Point) mesh network is experiencing a higher than anticipated amount of traffic, leading to degraded network service, upgrading the network to a more advanced wireless standard can help alleviate the problem. The 802.11n specification, also known as Wireless-N, offers significant improvements over earlier standards like 802.11b/g in terms of speed, range, and reliability. It allows for increased data throughput and better coverage, which can support a higher number of wireless users effectively.

Upgrading to 802.11n: This involves replacing existing WAPs with those that support the 802.11n standard or higher. The upgrade can result in improved network performance by accommodating more wireless connections with higher data rates, reducing congestion and improving overall network efficiency.

Replacing non-mobile users' laptops with wired desktop systems (A) could reduce wireless traffic but may not be feasible or desirable for all users. Increasing the wireless network adapter metric (B) would affect route priority but not overall network capacity. Adding wireless repeaters (C) can extend the range but might also introduce additional latency and does not necessarily increase the network's capacity to handle more users efficiently.

Linux is known for its high degree of customizability and flexibility, making it an ideal choice for organizations looking to deploy a customizable operating system. Unlike proprietary operating systems, Linux allows users to modify or replace almost any part of the system, from the kernel to the desktop environment and applications, to suit their specific needs.

Linux: This open-source operating system provides access to the source code, enabling extensive customization. Organizations can tailor Linux distributions to fit specific requirements, making it a popular choice for servers, specialized workstation environments, and embedded systems.

Windows 10 (A) and macOS (B) offer some level of customization but are more restricted due to their proprietary nature. Chrome OS (D) is designed for simplicity and security, focusing on web applications, which limits deep system-level customizations. iOS (E) is designed for Apple's mobile devices and is not applicable for organizational deployment beyond mobile and tablet devices; it also offers limited customization compared to Linux.