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ServiceNow CIS-SAM Dumps Questions Answers

Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: May 26, 2024
141 Questions
Testing Engine (only)
Format: Testing Engine
PDF + Testing Engine
Format: PDF + Testing Engine
PDF (only)
Format: PDF

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ServiceNow CIS-SAM Exam Dumps FAQs

  • Introduction to Software Asset Management: This domain covers the basics of SAM within ServiceNow, including key terminology and the importance of managing software licenses effectively to ensure compliance and optimize costs.
  • Software Asset Management Foundation: In this section, examinees must understand how to configure core components of the SAM application, such as manufacturers, products, and entitlements, as well as how to manage software models.
  • Software Licensing: This area assesses knowledge on various types of software licenses and how they are managed in ServiceNow. Candidates should be familiar with license metrics, reconciliation, and optimization processes.
  • Reconciliation and Optimization: Candidates need to demonstrate their ability to perform reconciliation tasks to ensure license compliance and carry out optimization activities for cost-saving opportunities.
  • Audit and Certification: This domain focuses on preparing for audits by generating reports and understanding the certification process within the context of SAM.
  • SAM Integration and Automation: Here, examinees are tested on integrating SAM with other systems and automating processes using workflows within ServiceNow.

The significance of each domain lies in its contribution to a comprehensive understanding of Software Asset Management within ServiceNow's ecosystem. Mastery over these domains ensures that certified individuals can efficiently implement, manage, and optimize an organization's software assets.

CIS-SAM Exam Candidate Profile

ServiceNow CIS-SAM Exam Ideal Candidate Profile

  • Skills and Experience: Professionals with experience in IT asset management, software compliance, and licensing who possess a foundational understanding of ServiceNow's platform.
  • Career Goals: Individuals aiming to specialize in Software Asset Management within the ServiceNow ecosystem or seeking to enhance their career prospects in IT asset management.
  • Job Roles: The certification is relevant for roles such as Software Asset Managers, IT Asset Managers, Compliance Officers, and ServiceNow Administrators.
  • Industry Segments: Particularly beneficial for those in industries with significant software asset portfolios like technology services, finance, healthcare, and government sectors.
  • Knowledge Requirements: A deep understanding of software asset management best practices and familiarity with ServiceNow's SAM Pro functionalities.
  • Competence Validation: Passing the CIS-SAM exam showcases an individual's expertise in implementing SAM solutions on the ServiceNow platform effectively.
  • Exam Format: Multiple Choice and True/False questions
  • Number of Questions: Approximately 60 questions
  • Duration: 90 minutes (1.5 hours)
  • Passing Score: ServiceNow does not publish the passing score; it is a scaled score
  • Languages Available: The exam is available in English only
  • Delivery Method: The exam can be taken at a testing center or online with a virtual proctor
  • ServiceNow Experience: Candidates should have hands-on experience with ServiceNow implementations and a deep understanding of ServiceNow's Software Asset Management application.
  • Training Courses: It is highly recommended that candidates complete the ServiceNow Fundamentals course and the Software Asset Management Professional (SAMP) training.
  • System Administrator Certification: Although not officially listed as a prerequisite, having the ServiceNow Certified System Administrator (CSA) certification can be beneficial.
  • Practical Involvement: Direct involvement in at least two end-to-end ServiceNow SAM projects is advised to ensure practical understanding and application of skills.

If you do not pass the ServiceNow CIS-SAM exam on your first attempt, you can retake it following these guidelines:

  1. You must wait at least seven days before attempting the exam again.
  2. There is no limit to the number of retakes, but each attempt requires payment of the full exam fee.
  3. ServiceNow does not offer free retakes; thus, you should prepare thoroughly before each attempt to avoid additional costs.

It's important to review and understand all relevant study materials and take advantage of any available training resources to increase your chances of passing on subsequent attempts.

The CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam certification is valid for two years after successful completion. To maintain the certification, the following steps are required:

  1. Pass the current version of the CIS-SAM exam, or
  2. Pass an applicable delta exam if one is available.

These steps ensure that certified professionals keep their skills and knowledge up to date with the latest ServiceNow platform features and industry practices.

When preparing for the ServiceNow CIS-SAM exam, offers comprehensive resources tailored to this certification. Their materials are specifically designed to help candidates master the content and succeed on the exam.

  • Examstrck Study Guide: This guide provides in-depth coverage of all exam objectives, ensuring a thorough understanding of Software Asset Management principles as they pertain to ServiceNow.
  • Examstrck CIS-SAM PDF: For flexible studying, their PDF resource is perfect. It allows you to study on-the-go and ensures you have access to the material whenever needed.
  • Examstrck Testing Engine: Simulating the real exam environment, this tool is excellent for practice. It helps build confidence and manage time effectively during the actual test.
  • Examstrck Practice Question Bank: With a wide array of questions, this resource is invaluable for checking your knowledge and identifying areas that require further study.

All these resources from are updated regularly to reflect the latest exam standards, making them an essential investment for anyone serious about obtaining their CIS-SAM certification.

The recommended study time for the CIS-SAM exam varies based on individual factors such as prior knowledge, study pace, and level of preparedness. Here's a general guideline:

  • If you have experience with software asset management and ServiceNow, aim for 30-40 hours of study.
  • For those new to the field or platform, consider dedicating 60-80 hours to fully grasp the material.
  • Break down your study time into manageable sessions and include time for practical application and review.

Remember that these are estimates; adjust your schedule according to your personal learning needs and ensure you feel confident with the exam content before scheduling your test date.

  • Structured Learning: ExamTrack's CIS-SAM material provides a clear and organized path to mastering the exam content, ensuring that candidates cover all necessary topics methodically.
  • Efficient Preparation: With well-organized multiple-choice questions and answers, candidates can practice effectively, honing their skills and improving their ability to manage time during the actual exam.
  • Informed Decision-Making: Free demos allow prospective test-takers to assess the quality of ExamTrack's materials before committing, ensuring they make an informed decision regarding their preparation resources.
  • Success Assurance: ExamTrack's promise of success in CIS-SAM certification exams provides candidates with additional confidence, knowing that they are using materials designed to help them achieve their certification goals.

To enroll in the ServiceNow CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam exam course at, follow these steps:

  1. Visit the website
  2. Navigate to the section dedicated to the CIS-SAM exam.
  3. Review the available materials, including high-quality Dumps Questions Answers, and decide whether you want the PDF version, Testing Engine, or both.
  4. Click on the "Add to cart" button for your desired package: Testing Engine (only), PDF (only), or PDF + Testing Engine.
  5. You will be directed to your shopping cart where you can review your order.
  6. Proceed by choosing your preferred payment method.
  7. Complete the checkout process by providing necessary billing information and confirming your purchase.

Once payment is confirmed, you will receive access to the course materials so you can start preparing for your certification exam.


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CIS-SAM Overview

Aspect Details
Exam Name ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM)
Purpose Assesses knowledge and skills for configuring, implementing, and maintaining ServiceNow SAM Professional application
Exam Structure Approximately 60-75 multiple-choice questions (single answer and select all that apply)
Passing Score 70%
Delivery Format Web-based or On-site Testing Center
Language English

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