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ServiceNow CIS-HAM Dumps Questions Answers

Exam Code: CIS-HAM
Exam Name: Certified Implementation Specialist - Hardware Asset Management
Last Update: Jun 23, 2024
184 Questions Answers with Explanation Detail
Testing Engine (only)
Format: Testing Engine
PDF + Testing Engine
Format: PDF + Testing Engine
PDF (only)
Format: PDF

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CIS-HAM Exam Domains

ServiceNow CIS-HAM Exam Domains

  • Introduction to Hardware Asset Management: This domain covers the fundamentals of hardware asset management, its lifecycle, and how it aligns with organizational goals.
  • Hardware Asset Management Configuration: Key topics include setting up models, managing stockrooms, and configuring product catalogs within ServiceNow.
  • Day-to-Day Hardware Asset Management: Focuses on daily operations such as procurement, receiving, asset tracking, and audits.
  • Hardware Asset Reporting: Involves generating reports and dashboards to monitor key performance indicators and asset status.
  • HAM Integrations: Covers integrating HAM with other ServiceNow modules like Incident, Problem, Change Management, and Procurement for seamless operations.
  • HAM Best Practices: Assesses knowledge of industry best practices for optimizing hardware asset management processes within ServiceNow.

CIS-HAM Exam Target Audience

ServiceNow CIS-HAM Certification: Ideal Candidates

  • Existing Skills: Individuals with a foundational understanding of IT asset management principles and ServiceNow's platform.
  • Experience Level: Professionals who have practical experience in hardware asset management, ideally within the ServiceNow environment.
  • Career Goals: Those aiming to specialize in hardware asset management or seeking career advancement in IT asset management roles.
  • Job Roles: Asset Managers, IT Analysts, ServiceNow Administrators, and Consultants focusing on hardware assets within organizations.
  • Industry Segments: Applicable across various sectors like healthcare, finance, government, and technology where asset management is crucial.
  • Desired Knowledge/Skills: A strong grasp of lifecycle processes for hardware assets, inventory management, and compliance with industry standards.
  • Certification Benefits: Validates the candidate's expertise in implementing and managing ServiceNow's Hardware Asset Management solution effectively.
  • Exam Format: Multiple Choice and Multiple Select Questions
  • Number of Questions: Approximately 60 questions
  • Duration: 90 minutes to complete the exam
  • Completion of the ServiceNow Fundamentals course (either on-demand or instructor-led).
  • At least six months of hands-on experience with ServiceNow Hardware Asset Management.
  • ServiceNow recommends completion of the Hardware Asset Management Fundamentals training for better preparation.

If you do not pass the ServiceNow CIS-HAM exam on your first attempt, you must wait at least seven days before retaking it. Here's a summary of the retake policy:

  1. First retake: Wait a minimum of 7 days after the initial attempt.
  2. Subsequent retakes: After failing twice, you must wait at least 14 days before each additional attempt.

Note that each exam attempt may incur a fee, and ServiceNow recommends reviewing their latest guidelines for any updates to costs or policies.

The CIS-Hardware Asset Management (CIS-HAM) certification is valid for a period of three years after successfully passing the exam. To maintain the certification, individuals must:

  1. Pass the current version of the CIS-HAM exam before the end of the three-year validity period, or
  2. Earn a specified number of Continuing Education Credits (CECs) during the three-year period and apply these credits towards recertification.

It's important to stay informed on specific renewal requirements as they may change and are defined by ServiceNow, the certifying body.

CIS-HAM Study Materials

Best CIS-HAM Certified Implementation Specialist - Hardware Asset Management Study Materials

For those preparing for the ServiceNow CIS-HAM exam, is an excellent resource that provides comprehensive study materials tailored to help you succeed.

  • Examstrack Study Guides: Detailed guides that cover all the essential topics for the CIS-HAM certification. They are designed to give you a thorough understanding of Hardware Asset Management within ServiceNow.
  • Examstrack Practice Question Banks: A collection of practice questions and answers that mirror the format and content of the actual exam. This resource is invaluable for gauging your preparedness and identifying areas where you need further study.
  • Examstrack PDFs: Convenient downloadable PDFs allow you to study on-the-go, ensuring you can fit preparation into your busy schedule without being tethered to an internet connection.
  • Examstrack Testing Engine: An interactive testing engine that simulates the exam environment. This tool helps build confidence and reduce test anxiety by familiarizing you with the structure and timing of the real exam.

The combination of these resources from ensures a well-rounded preparation strategy, helping students gain full knowledge and achieve success in their CIS-HAM certification journey.

Study Time for CIS-HAM Exam

The optimal study time for the CIS-HAM exam is subjective and varies per individual. Consider these factors:

  1. Prior Knowledge: If you have experience in hardware asset management, you might need less preparation time.
  2. Study Pace: Fast learners can compress their study timeline, while others may benefit from a more gradual approach.
  3. Preparedness Level: Aim for a thorough understanding of the material to feel confident on exam day.
  4. A general estimate ranges from 40 to 60 hours of study. However, adjust this based on your background and comprehension speed.
  5. It's crucial to develop a personalized study plan that aligns with your learning style and schedule commitments.
  • Structured Learning: ExamTrack's CIS-HAM material provides clear learning objectives, ensuring that candidates understand what is required for the exam.
  • Organized Content: The multiple-choice questions and answers are systematically arranged to enhance comprehension and retention of key concepts.
  • Efficient Preparation: Candidates can manage their study time more effectively, focusing on areas of weakness for better performance.
  • Demonstrated Success: With a promise of success in certification exams, users can approach their studies with greater confidence.
  • Accessibility: Free demos allow prospective test-takers to gauge the quality of materials before committing to the full version.

To enroll in the ServiceNow CIS-HAM Certified Implementation Specialist - Hardware Asset Management exam course at, follow these steps:

  1. Visit the website
  2. Navigate to the search bar or exam list and find the "CIS-HAM" exam course.
  3. Review the available materials such as Dumps Questions Answers, PDF, and Testing Engine.
  4. Click on the "Add to cart" button for your desired package: Testing Engine (only), PDF (only), or PDF + Testing Engine.
  5. Select your preferred payment method from the options provided.
  6. Complete the checkout process by entering the required payment details and finalizing your purchase.

After completing these steps, you will be enrolled in the course and can start preparing for your certification exam.

If you have any questions or issues and need to contact, there are a couple of convenient methods available for you to reach out. Ensuring your concerns are addressed promptly is a priority, and here's how you can get in touch:

  • Email Support: One of the most direct ways to communicate with the support team at is through email. You can send your queries or concerns to This method allows you to provide detailed information about your issue or question, ensuring that the support team has all the necessary information to assist you effectively.
  • Live Chat: For immediate assistance, offers a live chat feature. This option is ideal if you're looking for quick answers or need help in real-time. To access the live chat, simply visit the website and look for the live chat icon or link. Once clicked, you'll be connected with a member of the support team who can assist with your inquiries.

Regardless of which method you choose, rest assured that is committed to providing timely and helpful support to ensure your experience with their services is both positive and productive.

CIS-HAM Ratings & Reviews

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CIS-HAM Overview

Aspect Details
Exam Name ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM)
Purpose Assesses knowledge and skills for setting up, running, and maintaining ServiceNow ITSM Asset Management and Hardware Asset Management applications
Exam Structure 60 multiple-choice questions (select one answer or select all that apply)
Passing Score Pass/Fail format (specific score not publicly available)
Delivery Format Web-based or On-site Testing Center
Language English
Exam Duration 90 minutes

CIS-HAM Q&A's Detail

Exam Code:
Total Questions:
184 Q&A's
Single Choice Questions:
114 Q&A's
Multiple Choice Questions:
70 Q&A's

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