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ServiceNow CAS-PA Dumps Questions Answers

Exam Code: CAS-PA
Exam Name: ServiceNow Certified Application Specialist - Performance Analytics Exam
Last Update: Jun 16, 2024
24 Questions
Testing Engine (only)
Format: Testing Engine
PDF + Testing Engine
Format: PDF + Testing Engine
PDF (only)
Format: PDF

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ServiceNow CAS-PA Exam Dumps FAQs

  • Performance Analytics Fundamentals: This domain covers the basic concepts, including KPIs, indicators, breakdowns, and widgets. Understanding these foundational elements is crucial to leveraging Performance Analytics effectively.
  • Indicator and Breakdown Sources: Focuses on configuring and using indicator sources and breakdown sources, which are essential for accurate data collection and segmentation in reports and dashboards.
  • Data Collection: Examines how to set up jobs to automate data collection, a critical skill for maintaining current performance data within ServiceNow.
  • Performance Analytics Application: This domain tests knowledge on creating and applying analytics tools, such as dashboards and widgets, to real-world scenarios within the ServiceNow platform.
  • Advanced Topics: Delves into complex aspects like formula indicators, targets, thresholds, and advanced reporting features that allow for a more nuanced analysis of performance data.

ServiceNow CAS-PA Exam Candidate Profile

Who Should Consider the CAS-PA Certification?

  • Professionals in Data Analytics: Individuals with experience in data analysis, reporting, or business intelligence who seek to leverage ServiceNow's Performance Analytics tools.
  • ServiceNow Practitioners: ServiceNow system administrators, consultants, and implementers looking to deepen their expertise and validate their skills in Performance Analytics.
  • Career Advancement Seekers: Those aiming to elevate their career in IT service management or enterprise solutions by mastering a niche yet high-demand skill set.

Benefits of CAS-PA Certification

The exam is beneficial for individuals aspiring to roles such as Performance Analysts, ServiceNow Developers, or IT Managers. It is particularly relevant for those working within industries that heavily rely on ServiceNow for workflow automation and data-driven decision-making. The certification demonstrates an individual's proficiency in configuring and using Performance Analytics widgets and dashboards effectively, thereby showcasing their readiness to contribute value in these specialized roles.

  • Exam Format: Multiple Choice and True/False
  • Number of Questions: 60 questions
  • Duration: 90 minutes to complete the exam
  • Passing Score: A passing score is determined by ServiceNow and may vary
  • Delivery Method: The exam can be taken at a ServiceNow testing center or online with a proctor
  • Languages Offered: Primarily in English, but other language options may be available
  • Completion of the ServiceNow Fundamentals course is recommended.
  • ServiceNow Performance Analytics experience is suggested, typically six months or more.
  • A deep familiarity with ServiceNow platform features and functions is beneficial.
  • ServiceNow recommends that candidates have a Certified System Administrator (CSA) credential before attempting the CAS-PA exam, although it's not mandatory.

If you don't pass the ServiceNow CAS-PA exam on your first try, the retake policy is as follows:

  1. Wait a period of at least seven days before attempting the exam again.
  2. After three failed attempts, a waiting period of 14 days is enforced.
  3. Each retake attempt may incur additional fees, so be prepared for extra costs.

Note that these policies are subject to change and it's recommended to check the latest guidelines from ServiceNow's official certification page.

The ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA) certification is valid for a period of three years from the date of successful exam completion. To maintain the certification, the following renewal requirements must be met:

  1. Pass the current version of the CAS-PA exam before the end of the three-year validity period, or
  2. Earn a specified number of continuing education credits through participation in designated ServiceNow training events and activities.

It's important to verify these details as they may change, by consulting ServiceNow's official certification maintenance program guidelines.

The best study materials for the ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA) exam can be found on Their resources are tailored to provide comprehensive coverage of the exam content.

  • Examstrack Study Guides: These guides are meticulously designed to cover all topics specified in the CAS-PA syllabus, ensuring a thorough understanding of Performance Analytics within ServiceNow.
  • Examstrack CAS-PA Practice Question Banks: A vast collection of practice questions that mimic the format and difficulty level of the actual exam, allowing candidates to test their knowledge and readiness.

Additionally, Examstrack offers:

  • PDF Resources: Portable and convenient, these PDFs are perfect for studying on-the-go and ensure you have access to study material whenever needed.
  • Testing Engine: An interactive tool that simulates the actual exam environment, which is invaluable for familiarizing yourself with the exam dynamics and reducing test anxiety.

Together, these resources from provide a robust foundation for acing the CAS-PA exam.

Study Time Recommendation for CAS-PA Exam

The ideal study time for the ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA) exam varies per individual. Consider these factors:

  • Prior Knowledge: If you have experience with Performance Analytics, you may need less study time.
  • Study Pace: Fast learners might grasp concepts quicker, while others may prefer a more thorough approach.
  • Preparedness Level: Aim for a comprehensive understanding to feel confident on exam day.

A general estimate is 40 to 60 hours of study. However, adjust this range based on your background and complexity of the material. The key is to create a personalized schedule that suits your learning pace and ensures adequate preparation.

  • Structured Learning: ExamTrack's ServiceNow CAS-PA exam material is organized to provide clear learning objectives, ensuring a focused study approach.
  • Efficiency: The organized multiple-choice questions and answers enable efficient time management during preparation, allowing for targeted practice.
  • Confidence Building: Access to free demos helps candidates familiarize themselves with the exam format and reduces anxiety.
  • Success Assurance: With informative content tailored to the exam, users are provided with resources that promise success in achieving ServiceNow CAS-PA certification.

To enroll in the ServiceNow CAS-PA ServiceNow Certified Application Specialist - Performance Analytics Exam exam course at, follow these steps:

  1. Visit the website
  2. Navigate to the search bar or exam list and find the "CAS-PA" exam course.
  3. Review the available materials such as Dumps Questions Answers, PDF, and Testing Engine.
  4. Click on the "Add to cart" button for your desired package: Testing Engine (only), PDF (only), or PDF + Testing Engine.
  5. Select your preferred payment method from the options provided.
  6. Complete the checkout process by entering the required payment details and finalizing your purchase.

After completing these steps, you will be enrolled in the course and can start preparing for your certification exam.

If you have any questions or encounter issues while navigating, rest assured that there are multiple avenues for you to seek assistance. Follow these steps to get in touch with the support team:

  1. Email Support: You can reach out to the support team directly by sending an email to This method is suitable for detailed inquiries or if you need to attach documents for clarity. The support team strives to respond promptly, ensuring your concerns are addressed efficiently.

  2. Live Chat: For immediate assistance, take advantage of the live chat feature available on the website. This option is ideal for quick questions or issues that require swift resolution. To initiate a live chat, simply locate and click on the live chat icon on the website. A customer service representative will be with you shortly to provide personalized assistance.

Please note that both communication channels are designed to offer you timely and effective support. Whether you prefer writing an email or engaging in a live conversation, our dedicated team is ready to assist with any queries or challenges you may face.

CAS-PA Ratings & Reviews

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CAS-PA Overview

Aspect Details
Exam Code CAS-PA
Exam Title ServiceNow Certified Application Specialist - Performance Analytics
Exam Overview This exam assesses your ability to:
  • Configure and manage Performance Analytics dashboards and reports.
  • Identify and collect relevant performance data for analysis.
  • Create and customize Performance Analytics KPIs (Key Performance Indicators).
  • Interpret and analyze performance data to identify trends and root causes of issues.
  • Use Performance Analytics to improve service delivery and user experience.
Exam Structure Multiple Choice Questions
Number of Questions Approximately 60 (Source:
Pass Score Minimum passing score not officially published by ServiceNow. Industry standard suggests a range of 65-70% for associate-level certifications.
Time Limit Varies but typically around 90 minutes
Language English

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